| |
 |
|
|
|
How to Choose a Business Phone SystemUnderstanding VoIPFreedomIQ VoIP ServiceESI Digital and VOIP Telephone SystemsAllworx VOIP Telephone SystemsNEC UX5000 Digital and VOIP Telephone SystemsOther Telecommunications ProductsInformation TechnologyVoice, Data & Video CablingVideo Camera SystemsTelephone & Internet Service  . |
Allworx VOIP Telephone Systems  Company Information
Product Development History
Reasons to Consider Allworx
Corporate Web Site Return to Top of Page Allworx telephone systems are designed for VOIP from the ground up. The two models currently offered, the Allworx 6x and the Allworx 24x, provide plenty of flexibility for small to medium-sized businesses of up to 150 users. A key trait of the Allworx systems is the intuitive management interface. This allows the system administrator to manage user and system settings from any PC on the local network or from a remote location via a Wide Area Network (WAN) or Internet connection. The systems are also very user-friendly, with intuitive functions and verbal prompts.to help users through simple voice mail management tasks.  The Allworx 6x is is the smaller of the currently offered Allworx phone systems. It is designed for businesses of up to 60 users that need voice mail as well as highly-customizable call handling capabilities. It can support not only traditional POTS lines but also increasingly popular SIP Trunk products. This is an ideal system for smaller businesses that need powerful telecommunications features, including the flexibility of VOIP.
Return to Top of Page  The Allworx 24x is designed for businesses of up to 150 users. It includes the same highly-customizable call handling capabilities of the Allworx 6x, but also adds the capability to interface with a PRI circuit in addition to standard POTS lines or SIP Trunks. This very powerful and flexible system provides all the advantages of VOIP for medium-sized businesses..
Return to Top of Page  Although not a phone system in and of itself, the Allworx Px 6/2 Port Expander greatly increases the capacity and flexibility of the Allworx 6x and Allworx 24x phone systems. Each port expander adds the capacity for an additional 6 POTS (standard) phone lines and 2 ports for analog devices (conference phone, fax machine, etc.). A total of 3 port expanders can be added to each Allworx 6x or Allworx 24x system, providing a total capacity increase of 18 POTS lines and 6 analog ports. Return to Top of Page
Allworx 9224 IP Phone 
Return to Top of Page 
Return to Top of Page 
Return to Top of Page  Allworx Tx 92/24 Expansion Console
Return to Top of Page Allworx Hardware and Software Accessories Allworx has developed several advanced feature software options that extend the capabilities of their 6x and 24x systems. These features are designed to further enhance the management of incoming calls, remote data access, Internet calling and employee productivity. These feature keys can be purchased and activated during initial installation or at a later time.
Internet Call Access  This software feature key allows the Allworx system to be connected to an Internet Telephony Service Provider (ITSP). When compared to traditional telephone service methods (POTS, PRI), using an ITSP to connect to the public telephone network can often provide both cost savings and enhanced functionality. The Internet Call Access software also allows site to site connection of multiple Allworx phone systems, greatly reducing cost and increasing communications efficiency and flexibility for organizations with multiple locations. The Internet Call Access feature key involves a one time license fee for unlimited users. Return to Top of Page  This option provides a fully featured call-in conference center that can be used to host conference calls on the Allworx system. An easy to use graphical interface allows conference calls to be set up in advance, including the scheduling of reoccurring conference calls. The conference administrator is able to moderate the conference call while it is in progress. Furthermore, each conference can be assigned a separate ID and password to ensure privacy and security during the call. With this key installed, the Allworx 6x can support one conference call of up to 8 participants and the Allworx 24x can support up to 4 conference calls of up to 8 participants each. This feature is available at a one-time cost for an unlimited number of users. Return to Top of Page  Call Assistant provides a graphical interface for users to allow them to monitor the current status of every line and every phone on the system. Calls can be answered, transferred, placed on hold, or sent to voice mail through this same intuitive interface. Individual call history is also displayed. Calls (inbound or outbound) can also be recorded if desired. Finally, Call Assistant includes the TAPI TSP (Telephony Service Provider) driver. This integrates the user's Allworx phone with their Windows-based PC, providing several additional features on 3rd party applications that support them. These additional features can include the ability to support outbound dialing from contact lists and automatic display of caller contact information based on Caller ID. This extremely powerful productivity tool is available for an unlimited number of users for a one-time license fee. Return to Top of Page  This feature provides additional options for the management and tracking of inbound calls. Calls that aren't answered immediately can be directed to a queue where the call is held until an agent or representative becomes available to speak with the caller. Queues can be limited by the number of callers and by the length of time spent on hold. Individual users can be assigned to more than one queue. Statistical reporting allows tracking of the number of calls received, serviced, abandoned, exited, or timed out for each queue. The Allworx 6x can support up to 10 queues with 8 callers per queue (maximum of 16 callers held for all queues total). The Allworx 24x also supports up to 10 queues but can hold as many as 16 callers in each queue (maximum of 32 callers held for all queues total). This feature is available to an unlimited number of users for a one-time license fee. Return to Top of Page  When the Allworx system is used as firewall, the VPN feature allows users to gain secure access to your company's Intranet from remote locations. This can be particularly useful for staff members who travel or work from home and need full and secure access to the company's network resources. VPN capability can be included with your Allworx system for an unlimited number of users for a one-time license fee. Return to Top of Page |
|
|
|
|
