DataMine Contact Information

Main Office Phone Number - (815) 436-0606

We do our best to have a real, live person answer your call. However, during periods of high call volume you may find yourself waiting in queue (Argh!) or being asked to leave a message in our general mailbox. We know you probably don't like that, but rest assured that we'll get to you as soon as we possibly can!

Partner Operations Center - (815) 230-7119

If your company is currently on CTAP or a qualifying Partner Agreement, please call this number 24/7 for direct access to our Partner Operations Center. We appreciate your commitment to a lasting relationship and want to make sure your call is routed and handled as expeditiously as possible.

AEP Energy Inquiries - (815) 230-7118

Due to the popularity of our partnership with AEP Energy and the energy savings that we've been able to offer to our customers, we've set up a phone number just for these inquiries. If you want to learn the facts about energy deregulation and Retail Electric Supply, give us a call. One of our representatives will try to answer your questions and if you're interested, we'll let you know how much less you could be paying for your electricity!

Urgent Off-Hours Support - (815) 436-0606 Option 8

Your call will transfer to the on-call technician's mobile phone. If not answered you may leave a message. The system will then page the on-call technician until a response is received.
Emergency support rates may apply if this option is utilized.

Main Office Fax Number - (815) 436-0773

Mail and Shipments - please direct to:

DataMine Inc.
1147 Brook Forest Ave.
Suite 138
Shorewood, IL 60404

Email - we want to hear from you!

Just fill out the form below and click on 'Submit' to send us a message or suggestion by email.